Setting Up Energy in a Rental Property: A Guide for New Tenants

Tags: assisting tenants, energy suppliers, social housing, Social Landlords

Moving into a new rental property can be a busy time. Between unpacking and settling in, sorting out your gas and electricity may not be at the top of your list, but it should be. This guide will walk you through everything you need to know about setting up new energy as a tenant, from choosing the best energy supplier for new tenants to understanding your rights when it comes to switching providers.

What Should Tenants Do About Energy When They Move In?

When you move into a property, you’ll usually inherit the existing energy supplier. That doesn’t mean you’re stuck with them. In fact, you have the right to choose your own supplier. Before you make any changes, take these first steps:

Find out who currently supplies gas and electricity to the property. You can ask your landlord, letting agent, or use online tools like the Find My Supplier website (for gas) or Energy Networks Association (for electricity).
Take meter readings as soon as you move in. This avoids being charged for the previous tenant’s usage.
Contact the current supplier to register yourself as the new occupant and provide your readings.

This initial contact will start your account on a ‘deemed contract’, which is a default tariff. These can be more expensive than other tariffs, so you might want to look for better options.

Can a New Tenant Change Energy Supplier?

“Can a new tenant change energy supplier?” is one of the most common questions, and the answer is usually yes. If you’re responsible for the bills, you have the right to switch to a supplier of your choice. However, check your tenancy agreement first. Some agreements may include bills or restrict changes.

If you’re free to switch, comparing tariffs online can help you find the best energy supplier for new tenants. Look for flexible plans with no exit fees, especially if your tenancy is short-term.

Setting Up Your Energy Account

Once you’ve chosen a supplier, you’ll need to provide a few details to set up your account:

Your full name and contact details
Address of the property
Start date of your tenancy
Opening meter readings
Bank details for Direct Debit (if applicable)

It’s often possible to set everything up online in just a few minutes. Some suppliers even offer digital-only accounts, which can be a great fit for tech-savvy renters.

Switching Energy Supplier as a New Tenant

If you’ve just moved in, switching suppliers may not be your first priority, but it could save you money. Many tenants end up on a standard variable tariff, which is usually more expensive than fixed-rate deals. That’s why it’s worth exploring your options and considering a switch sooner rather than later.

Comparison sites regulated by Ofgem can help you find competitive rates quickly. There’s no need to inform your landlord, as long as the tenancy agreement gives you responsibility for utilities. Just make sure you don’t change the meter type (e.g. from prepayment to credit) without permission.

What If You’re in a Shared House?

In shared rentals, managing energy can be a little more complicated. If all tenants are jointly responsible, make sure everyone agrees before switching suppliers. If bills are included in your rent, you won’t be able to change providers; that’s the landlord’s responsibility.

Understanding Your First Bill

Many new tenants ask about billing setups and what to expect. Your first bill should be based on the meter reading you provided at move-in. If you didn’t give one, the supplier may estimate your usage, which can lead to overcharging. Always submit readings regularly to avoid problems.

Keep an eye on how often your supplier bills you (monthly or quarterly) and whether you’re on a variable or fixed tariff. Budgeting is easier when you’re on a predictable payment plan.

Other Tips for Tenants Setting Up Energy

Ask your landlord or letting agent if they have a preferred supplier or any restrictions in the agreement
Make sure your name is on the bill to avoid future disputes
Consider using a smart meter to track usage and avoid estimated bills
Don’t forget to take final readings when you move out, and inform your supplier

Helpful Resources

Taking Control of Your Energy Supply

Taking control of your energy supply from the start helps avoid unexpected bills and gives you access to better deals. Whether you’re setting up utilities for the first time or thinking about switching, understanding your rights and responsibilities as a tenant will make the process much smoother.