Prepayment Meters: Necessary Evil or Outdated Burden?

For years, prepayment meters (PPMs) have been seen as a simple way to manage energy usage, particularly for those struggling to budget. But in 2025, with smarter systems and more supportive solutions available, we have to ask: are PPMs still fit for purpose?

Why Are Bills Going Up?

For many households, being on a prepayment meter isn’t a choice, it’s a consequence. Missed payments, debt, or simply moving into an empty home with a PPM already installed can leave residents locked into higher tariffs, standing charges, they can’t avoid, and the risk of self-disconnection if they run out of credit.

It’s a system that punishes vulnerability. The people who can least afford energy often end up paying the most for it.

The Landlord Headache

From a social landlord’s perspective, prepayment meters can look like a safe option. No bills, no arrears, no chasing, but the reality is more complex. Void periods with inactive meters can result in standing charge debt. Reconnection delays can hold up lettings. And energy-related complaints from residents can increase pressure on stretched housing teams.

Smart Meter Installation:

• Energy Angels can facilitate smart meter installation in void properties

• Smart meters can be set to credit mode, but with the option of pre-payment mode, should the resident choose.

• Helps residents better manage usage, access cheaper rates, and avoid the negative cycle of energy debt.

Prepayment meters once served a purpose, but today, they can stand in the way of progress, for landlords and residents. It’s time to rethink the system, challenge old assumptions, and give people a fairer, more affordable way to access energy.