Energy Angels Visits Citizen Housing Teams

Customer Success Manager, Mia Carter and Relationship Manager, Rebecca Hunter had the pleasure of meeting the Citizen teams across Birmingham, Hereford and Coventry yesterday.

During the visit, they delivered in-depth training on meters and the Energise Portal, followed by an interactive Q&A session with housing officers. They also reviewed key processes to identify opportunities for faster turnaround times and higher quality ticket submissions.

The feedback from the teams was overwhelmingly positive, highlighting both the professionalism and friendliness of our service.

At Energy Angels, we’re committed to supporting our housing partners with practical solutions and training that make a real difference for their teams and residents.