Additional Funding for Residents

Although there are government-funded energy discounts available to help during the winter months, there is also additional funding for residents, particularly those households most vulnerable and struggling with the rising cost of living.

Auriga, based in the West Midlands, work with organisations to support their customers in vulnerable circumstances have partnered with the British Gas Energy Trust to provide support to those struggling with rising energy prices.


Help with energy bills

The British Gas Energy Trust (BGET) helps those families and individuals experiencing hardship and struggling with energy debts. You do not have to be a British Gas customer to receive support, but grants are capped at £1,500.

To be considered for a grant you must meet the following criteria:

  • You live in England, Scotland or Wales
  • You have not received a grant from the BGET within the last 2 years
  • You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in your name or be a member of that household, the energy account must relate to your main residence
  • You have electric and/or gas debt
  • You do not have savings above £1,000 and have received help from a money advice agency
  • You must be in or facing Fuel Poverty

Visit British Gas Energy Trust to find more information or apply for a grant here.


Help with water bills

If you’re one of 8 million Severn Trent Water customers, you can apply for help with your water bills.

You could receive up to 90% off the average Severn Trent Water bill through the Big Difference Scheme.

Eligibility for the scheme is based on all household income, but excludes housing entitlements, Disability Living Allowance, Personal Independence Payments and Attendance Allowance. Disability premiums and limited capability for work elements paid within certain benefit types can also be excluded from the income calculation. If you are eligible for income-based free school meals, it’s likely that you will qualify for the Big Difference Scheme.

Visit to find out if you are eligible.

Severn Trent Water Supply Area Map
Severn Trent Water Supply Area Map

You can check who provides your water and sewerage services by entering your postcode here.


Help with water bills – United Utilities customers

United Utilities supplies water to customers who live in the North West of the country and United Utilities Trust Fund offers support to customers of United Utilities who are struggling to clear their water arrears.

More information can be found here along with how to apply


About Energy Angels

Wolverhampton-based Energy Angels make housing associations and social landlord’s substantial savings each year through reduced energy costs and time savings, as well as support them in their own carbon reduction goals

Any housing associations and social landlords serious about reducing their energy and administration costs should access our void energy management team.

Energy Angels work closely with our housing partners to ensure smart meters are installed in empty properties. If the whole nation got a smart meter, we could save the same amount of energy as it takes to power every household in Aberdeen, Cardiff and Manchester for a year.

Help is available to manage residents’ future energy usage and costs and for all void properties, Energy Angels provide a viable renewable energy tariff option in partnership with OVO Energy.

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