Our Group mission is to provide simple, helpful, and accessible services where those who engage with us freely recommend us. Press will turn to us for advice and help in areas of our expertise and our Colleagues feel proud to be part of our organisation.
We will help people to improve their lives through financial freedom, better health, and an improved environment. The measure of our vision will see happier, healthier people with more disposable income.
Our Angels values are with us throughout, helping to guide us all as individuals, and to fuel the growth of the company. We’ll never compromise on our values.
We take maximum responsibility, even if it gets tough
We seed and feed great relationships
We give our time to help anyone
We are listeners and we do our best to understand
We are committed
When challenged or celebrating, we are together.
Our energy switching website was created, provided by Billscutter and Energylinx (Energylinx was later bought by GoCompare)
With no seed capital our CEO and founder, Lewis Taylor, stopped working as a Lettings Manager and concentrated solely on setting up and running the business.
Our first office in Wolverhampton was opened, it was around 2.5m x 3.5m with a free desk and chair, and a laptop purchased on finance as we couldn’t afford to buy one.
The first few letting agents started to come on board to use our free utility management services, later growing to over 400 lettings branches using our services within 2 years.
Our online portal was launched, allowing us to manage energy supplies for landlords and letting agents via our website.
Our first major win, Leeds Council, then known as East North East Homes Leeds, came on board to use our Energy for Social Housing services, along with Knowsley Housing Trust around the same time.
We gained an initial investment of £20,000 to help grow the business.
We opened a second office in Solihull, home to our newly recruited team.
We kicked off our Apprenticeship programme, which would later see a total of 15 young people starting their career with us, including Trish White, Finance and HR Manager.
We were able to secure Kings House, a larger building in Wolverhampton, next door to Regents Court where it all started.
We hit 200,000 properties under management within our Energy for Social Housing service.
Early concepts of Energy Angels brand were formed.
Directors and owners, Lewis and Steph got married. It was a wonderful day with much of the Angels team in attendance.
Our business model changed due to new Ofgem regulations for energy switching. Over the next 3 years, we endured our hardest times whilst still providing a full energy service to our partners and their residents whilst operating on very little income.
We launched our inbound energy comparison call centre, available to take resident calls as they move in and help them switch.
Following 3 years of tinkering with a failing model, we trialled a new void energy partnership with Utilita, whilst maintaining our impartiality for residents. This was a huge success, all those years of resilience paid off.
Our Energy for Social Housing service was re-launched under the brand name, Energy Angels, adding Spark Energy to our void energy panel, maintaining impartiality for residents.
Business consultant, Paul Rowbery, joined our team to mentor Lewis and to provide structure to the business.
Energy Angels exhibited at CIH Manchester for the first time, in order to present our Energy for Social Housing services.
Energy Angels exhibited at Homes in London Olympia being the first company in our sector to launch a 4-hour SLA.
We joined the Living Wage Foundation to show our continued support for fair pay.
Energise launched, our brand new GDPR ready portal managing our Energy for Social Housing services.
: We returned to CIH Manchester, the UK’s biggest Social Housing event, to present Energy Angels’ services. Here we launched our SLA payment guarantee, a sector first.
Following the appointment of Mark Stevenson, our new CTO, we started to work on full disaster recovery plans which later came to reality during the Covid-19 pandemic.
Angels Group Holdings Ltd was formed to become the umbrella company for all Angels businesses and brands.
Wolverhampton Wanderers unveiled Energy Angels as the new Women’s team main sponsor and official partner of the men’s Premier League team.
We broke our record of the largest landlord by another 5,000, bringing in a new partner to our Social Housing services managing 60,000 homes.
Thanks to Mark Stevenson’s work during 2019 and Digital Angels’ telecommunications, this was largely a plug and play process and we were fully operational on day 1 of lockdown and throughout.
We welcomed Greg Jackson (Head of Partnerships) and Alistair Carruthers (Head of New Partnerships), both with a strong energy and social housing background working within energy suppliers. During 2020 we would more than double the size of our team and client base.
Energy Angels were unveiled as Official Energy Partner for Premier League team, Wolverhampton Wanderers FC whilst maintaining our main sponsorship of Wolves Women FC.
We won our largest landlord to date, bringing on 55,000 homes to our service, bringing our total to around 310,000 homes under management across more than 60 social landlords.
The UK’s third national lockdown took place and ran until March 2021, throughout all of this. We continued to support our clients and stuck together and unified to continue our growth.
We surpassed 500,000 properties under management. A huge milestone for the company. Our next target was 1 million!
With Covid restrictions eased off and normality resuming, Ofgem raised the price cap level on energy from £1,138-£1,277 annually for the average household, with them citing a 50% increase of wholesale prices.
Russia invades Ukraine, exacerbating the wholesale gas price rises. This was the real start of the energy crises which man expected.
Despite the 2 years of constant battle, we still managed to secure our main goal to hit 1 million properties under management. Next stop 2 million!