We were able to secure Kings House, a larger building in Wolverhampton, next door to Regents Court where it all started.
Early concepts of Energy Angels brand were formed.
Directors and owners, Lewis and Steph got married. It was a wonderful day with much of the Angels team in attendance.
Our business model changed due to new Ofgem regulations for energy switching. Over the next 3 years, we endured our hardest times whilst still providing a full energy service to our partners and their residents whilst operating on very little income.
We launched our inbound energy comparison call centre, available to take resident calls as they move in and help them switch.
Following 3 years of tinkering with a failing model, we trialled a new void energy partnership with Utilita, whilst maintaining our impartiality for residents. This was a huge success, all those years of resilience paid off.
Our Energy for Social Housing service was re-launched under the brand name, Energy Angels, adding Spark Energy to our void energy panel, maintaining impartiality for residents.
Business consultant, Paul Rowbery, joined our team to mentor Lewis and to provide structure to the business.
Energy Angels exhibited at CIH Manchester for the first time, in order to present our Energy for Social Housing services.
Energy Angels exhibited at Homes in London Olympia being the first company in our sector to launch a 4-hour SLA.
We joined the Living Wage Foundation to show our continued support for fair pay.
Energise launched, our brand new GDPR ready portal managing our Energy for Social Housing services.
: We returned to CIH Manchester, the UK’s biggest Social Housing event, to present Energy Angels’ services. Here we launched our SLA payment guarantee, a sector first.
Following the appointment of Mark Stevenson, our new CTO, we started to work on full disaster recovery plans which later came to reality during the Covid-19 pandemic.
Angels Group Holdings Ltd was formed to become the umbrella company for all Angels businesses and brands.
Wolverhampton Wanderers unveiled Energy Angels as the new Women’s team main sponsor and official partner of the men’s Premier League team.