About

Our Mission, Vision And Values

Mission

Our Group mission is to provide simple, helpful, and accessible services where those who engage with us freely recommend us. Press will turn to us for advice and help in areas of our expertise and our Colleagues feel proud to be part of our organisation.

Vision

We will help people to improve their lives through financial freedom, better health, and an improved environment. The measure of our vision will see happier, healthier people with more disposable income.

Values

Our Angels values are with us throughout, helping to guide us all as individuals, and to fuel the growth of the company. We’ll never compromise on our values.

Accountable

We take maximum responsibility, even if it gets tough

Nurturing

We seed and feed great relationships

Giving

We give our time to help anyone

Empathetic

We are listeners and we do our best to understand

Loyal

We are committed

Solidarity

When challenged or celebrating, we are together.

Our Story

July 2006

Our energy switching website was created, provided by Billscutter and Energylinx (Energylinx was later bought by GoCompare)

September 2006

With no seed capital our CEO and founder, Lewis Taylor, stopped working as a Lettings Manager and concentrated solely on setting up and running the business.

January 2007

Our first office in Wolverhampton was opened, it was around 2.5m x 3.5m with a free desk and chair, and a laptop purchased on finance as we couldn’t afford to buy one.

March 2007

The first few letting agents started to come on board to use our free utility management services, later growing to over 400 lettings branches using our services within 2 years.

February 2008

Our online portal was launched, allowing us to manage energy supplies for landlords and letting agents via our website.

August 2008

Our first major win, Leeds Council, then known as East North East Homes Leeds, came on board to use our Energy for Social Housing services, along with Knowsley Housing Trust around the same time.

September 2008

We gained an initial investment of £20,000 to help grow the business.

October 2008

We opened a second office in Solihull, home to our newly recruited team.

March 2009

We kicked off our Apprenticeship programme, which would later see a total of 15 young people starting their career with us, including Trish White, Finance and HR Manager.

February 2010

We were able to secure Kings House, a larger building in Wolverhampton, next door to Regents Court where it all started.

December 2011

We hit 200,000 properties under management within our Energy for Social Housing service.

March 2012

Early concepts of Energy Angels brand were formed.

June 2012

Directors and owners, Lewis and Steph got married. It was a wonderful day with much of the Angels team in attendance.

September 2012

Our business model changed due to new Ofgem regulations for energy switching. Over the next 3 years, we endured our hardest times whilst still providing a full energy service to our partners and their residents whilst operating on very little income.

January 2013

We launched our inbound energy comparison call centre, available to take resident calls as they move in and help them switch.

August 2015

Following 3 years of tinkering with a failing model, we trialled a new void energy partnership with Utilita, whilst maintaining our impartiality for residents. This was a huge success, all those years of resilience paid off.

October 2016

Our Energy for Social Housing service was re-launched under the brand name, Energy Angels, adding Spark Energy to our void energy panel, maintaining impartiality for residents.

November 2016

Business consultant, Paul Rowbery, joined our team to mentor Lewis and to provide structure to the business.

June 2017

Energy Angels exhibited at CIH Manchester for the first time, in order to present our Energy for Social Housing services.

November 2017

Energy Angels exhibited at Homes in London Olympia being the first company in our sector to launch a 4-hour SLA.

March 2018

We joined the Living Wage Foundation to show our continued support for fair pay.

May 2018

Energise launched, our brand new GDPR ready portal managing our Energy for Social Housing services.

June 2018

: We returned to CIH Manchester, the UK’s biggest Social Housing event, to present Energy Angels’ services. Here we launched our SLA payment guarantee, a sector first.

February 2019

Following the appointment of Mark Stevenson, our new CTO, we started to work on full disaster recovery plans which later came to reality during the Covid-19 pandemic.  

May 2019

Angels Group Holdings Ltd was formed to become the umbrella company for all Angels businesses and brands.

August 2019

Wolverhampton Wanderers unveiled Energy Angels as the new Women’s team main sponsor and official partner of the men’s Premier League team.

February 2020

We broke our record of the largest landlord by another 5,000, bringing in a new partner to our Social Housing services managing 60,000 homes.

March 2020

Thanks to Mark Stevenson’s work during 2019 and Digital Angels’ telecommunications, this was largely a plug and play process and we were fully operational on day 1 of lockdown and throughout.

August 2020

We welcomed Greg Jackson (Head of Partnerships) and Alistair Carruthers (Head of New Partnerships), both with a strong energy and social housing background working within energy suppliers. During 2020 we would more than double the size of our team and client base.

September 2020

Energy Angels were unveiled as Official Energy Partner for Premier League team, Wolverhampton Wanderers FC whilst maintaining our main sponsorship of Wolves Women FC.

October 2020

We won our largest landlord to date, bringing on 55,000 homes to our service, bringing our total to around 310,000 homes under management across more than 60 social landlords.  

January 2021

The UK’s third national lockdown took place and ran until March 2021, throughout all of this. We continued to support our clients and stuck together and unified to continue our growth.

June 2021

We surpassed 500,000 properties under management. A huge milestone for the company. Our next target was 1 million!

October 2021

With Covid restrictions eased off and normality resuming, Ofgem raised the price cap level on energy from £1,138-£1,277 annually for the average household, with them citing a 50% increase of wholesale prices.

February 2022

Russia invades Ukraine, exacerbating the wholesale gas price rises. This was the real start of the energy crises which man expected.

July 2022

Despite the 2 years of constant battle, we still managed to secure our main goal to hit 1 million properties under management. Next stop 2 million!

Meet The Team

Aimee

Years in industry

3 Years

Industry knowledge

70 %

Job role

Partner Support

Tea making skills

70 %

Ant

Years in industry

13 Years

Industry knowledge

95 %

Job role

Technical Support

Tea making skills

30 %

Mia

Years in industry

1 Years

Industry knowledge

60 %

Job role

Senior Partner Support

Tea making skills

80 %

Trish

Years in industry

11 Years

Industry knowledge

95 %

Job role

HR and Finance

Tea making skills

60 %

Cayla

Years in industry

4 Years

Industry knowledge

80 %

Job role

Partner Support

Tea making skills

70 %

Ash

Years in industry

3 Years

Industry knowledge

80 %

Job role

Operations & Systems Manager

Tea making skills

80 %

Julie

Years in industry

4 Years

Industry knowledge

70 %

Job role

Partner Support

Tea making skills

65 %

Helen

Years in industry

6 Years

Industry knowledge

80 %

Job role

Senior Partner Support

Tea making skills

70 %

Sarah

Years in industry

6 Years

Industry knowledge

80 %

Job role

Partner Support

Tea making skills

70 %

Sam

Years in industry

1 Years

Industry knowledge

60 %

Job role

Partner Support

Tea making skills

80 %

Leah

Years in industry

4 Years

Industry knowledge

80 %

Job role

Administration

Tea making skills

70 %

Sonia

Years in industry

6 Years

Industry knowledge

95 %

Job role

Senior Account Manager

Tea making skills

60 %

Alycia

Years in industry

1 Years

Industry knowledge

60 %

Job role

Partner Support

Tea making skills

70 %

Courtney

Years in industry

2 Years

Industry knowledge

80 %

Job role

Partner Support

Tea making skills

75 %

Charlie

Years in industry

1 Years

Industry knowledge

70 %

Job role

Marketing

Tea making skills

70 %

Dan

Years in industry

7 Years

Industry knowledge

90 %

Job role

Account Manager

Tea making skills

60 %

Lewis

Years in industry

17 Years

Industry knowledge

100 %

Job role

CEO

Tea making skills

70 %

Alfie

Years in industry

2 Years

Industry knowledge

75 %

Job role

Partner Support

Tea making skills

50 %

Alistair

Years in industry

10 Years

Industry knowledge

95 %

Job role

Head of Partnerships

Tea making skills

50 %
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